Customer Support Specialist Job Available in Sydney (Australia) Apply Today.

Why Many?
Because you have to have the space to participate in a company and thus to get rid of the job you are interested in. Join Plenti in the control of personal development and choose to work with some of the best and brightest. Of course, business change is impossible and it is better to be the driving force than to try to stop it.

With that in mind, we’ve come a long way in recent years… We’ve accomplished things like over 30 gifts to positively change the way someone accesses finance; helping more than 15,000 families to put solar energy on their roofs; increasing our loans by more than 100% in the past year; adding >50 new employees to the team last year.

Our thoughts are big and we’re just getting started…

Who are we?

We have a wide range of backgrounds, both professional and personal. We are always open to new ideas and believe that our success comes from collaboration and challenging ideas. We are passionate about what we do, but we believe that to keep that love true, you have to take care of yourself.

What is abundance?
Plenti is a fast-growing fintech that helps its clients achieve their life goals by providing speed and accuracy, renewable energy and personal loans. Plenti’s mission is to become Australia’s best lender.

What is possible?

Plenti has managed to get to where it is today, with full focus on the customer. As a result of our commitment to this basic knowledge, we are a top-cost services product on the Product Review, with over 1,700 values. All 5-star ratings, of which there are many, are also published industry-wide by our CCO, who reads every review. As a result, we take customer service plans seriously because you are the face and object of our business to the potential customer. One of the key elements of this is writing a very strong relationship with the person who is looking for money, but people also want to invest their money in our altar. As a result, this would be a huge boost to the savvy, focused customer who has hundreds of “tell me once you’ve been to the customer multiple times” responses — and who loves to tell all the stories.

What is the role?

Play an important role in our future customer service by answering customer questions via email and telephone.
Demonstrate a high level of enthusiasm and professionalism in helping our customers.
Become an expert in all things Plenti and use this information to improve your customer experience.
Ensure that all Plenti Best Practice Guidelines and Practice Guidelines are followed.
Become a member, help where possible and support your colleagues.
How is life in Plenti?
Working at Plenti means joining a high-performance, diverse, customer-oriented and collaborative team. It’s a place where anyone can make it happen and share the results and rewards.

If you are a powerful company as part of the fintech industry, come and help us positively transform Australia’s financial system. Our startup culture supports innovation, entrepreneurship, leadership and career development. We have a reason to believe in our people, in the true values ​​that come from our company.

Flexible work plans? Celebrating wins together (and sharing the weird losses!)? Tiki, Tiki. This is all part of a work culture that works hard but enjoys and supports our people and their locations as we work together to build Australia’s best lenders.

Type of work: Full time

Salary: From BRL 55,000.00 per year

Benefits:

who is an employee?
Employee Advisory Program
free drinks
Free food
Contribute to professional development
reference system
working from home
Setting up:

Monday till Friday